RETURNS

We want you to be satisfied with the merchandise you purchase from us. We want you to be happy with it and love it!

Please remember: If there is a time frame for an exchange or return you will be advised at the time of the sale. If an item, for whatever reason is not returnable or exchangeable, you will be advised at the time of the sale that it is a Final Sale. Otherwise, simply reference your order number and the problem when you contact us for return authorization. We cannot accept any return or exchange shipments without prior return authorization.
Thank You!

SHIPPING

All orders are shipped UPS. Your shipping costs are $20.00 per order up to $300.00. All in stock merchandise is shipped within 7-14 business days after receipt of your order. We will notify you if an item will be delayed or is not available at the time of your order. We pay the shipping charges on orders totaling $300 or more.

Rush shipping (1-3 business days) is available at additional cost. You have the option available at checkout.

Cynthia Ayne Group :: Terms of Use